Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: walt 2
Verified Purchase:Yes
Have used Block for a # of years Works. However, It was a bear to download. Tried on my new windows 11 computer and it would not work.. After 5 tries, I went back to my older, windows 10 and it did download. Ok after that.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MR123
Verified Purchase:Yes
I am unable to electronically send return. Can't seem to figure out the error.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Brunswick, Ohio
Verified Purchase:Yes
Great purchase went in detailed fashion with all information concerning taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Steveo625
from Henderson, NV
Verified Purchase:Yes
I have a tax preparer friend use it and have no problems.
Pros: Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sun City, AZ
Verified Purchase:Yes
Have been using H&R Block software for many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I bought this in order to file required taxes but I think it’s over priced.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, April 2, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
100% Accuracy "Guarantee" is no Guarantee at all!
on April 2, 2025
Posted by: Done with this
from TX
Verified Purchase:Yes
Some of the instructions are very confusing. And when you seek help, you get a parroted version of what you just read. Not even a link to the appropriate IRS section. And watch out for that 100% accuracy "guarantee". Read the fine print cmf you'll find out it's not really worth much, at all. Check out their annual report! Why else would they end up paying millions to folks because their program failed?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, April 3, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Honest Taxpayer
Verified Purchase:Yes
When Intuit made a stupid decision years back, I switched to HR Block and never decided to go back. HR Block software works for me. I like the way IRS approved my filings within 15 minutes of submission. And HR Block lets you know the progess of your taxes.
Response from HRBlockBy Andrea, Social Media Team, April 2, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock