Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used this product for years. It's easy to use and saves me so much time. I highly recommend it.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bad Virginia
from Norfolk, Virginia
Verified Purchase:Yes
The federal software worked fine. However, the VA state software failed to prompt me that $30,000 of my military retired pay would not be taxed, and so I filed and now have to file a corrected VA state return.
I don't feel like this is my fault, it is the fault of your software. I wonder how many other retired military members living in VA will miss out completely on this deduction due to your incomplete and inaccurate software.
I don't feel like this is my fault, it is the fault of your software. I wonder how many other retired military members living in VA will miss out completely on this deduction due to your incomplete and inaccurate software.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Flower Mound Texas
Verified Purchase:Yes
Very easy to use. I have used this software since you started making it . That was a long time ago. It is easy to get around within the software.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Radw
from Wisconsin
Verified Purchase:Yes
I have been using this program for years and it keeps getting easier to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Simple instructions and liked the audit feature.
on April 1, 2025
Posted by: Matt9
from MA
Verified Purchase:Yes
Have used other Tax software. H&R was pretty straightforward and covered all my needs at a good price.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Norm57
from Queen Creek, AZ
Verified Purchase:Yes
Overall the tax software allowed me to complete two tax returns and submit to the feds and state.
I was unable to finish a third return because I was unable to import a couple forms for the sale of a home. I’ve used TurboTax for over 20 years and had no problems finishing returns, because the forms and worksheets were there automatically.
The deluxe version wasn’t enough to finish this third return. I downloaded the premium version and this version wasn’t much better.
I was unable to finish a third return because I was unable to import a couple forms for the sale of a home. I’ve used TurboTax for over 20 years and had no problems finishing returns, because the forms and worksheets were there automatically.
The deluxe version wasn’t enough to finish this third return. I downloaded the premium version and this version wasn’t much better.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Overland Park, ks
Verified Purchase:Yes
There were some mistakes in the address for 1 1099: blvd vs boulevard spelled out. This led me to have to pay for 6 submissions until my return was accepted. A clearer error message would have helped.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Stanberry, MO
Verified Purchase:Yes
Have used this software since Day 1 and it never disappoints. Easy to use and great value for peace of mind.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock