Been using hrblock sw for years. Continuing to do so because of familiarity but see diminished quality. Especially applying updates, best to restart macOS before doing updates, else they seem to fail. Very annoying when you’re trying to file the return. OTOH calculation of my returns have always been accepted by Uncle.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Have used this software for years. I have made the transition from work to retirement and though I could probably file manually the software makes filing so easy I continue to use it.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I have been using your software to do my taxes for at least 10 years and have been very pleased. I used to do my taxes manually but if I forgot something I had to recalculate everything. The prompts are usually easy to understand and inputting from last year's taxes is a real plus.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
I've been using H&R Block tax software for over 20 years and it is so easy to use. Just gather your records and answer questions about it, it's that easy.
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Been using this product for years. My biggest beef is with your update process. I use a Mac and when I go to install state editions and or software updates to federal/state editions then update doesn't work. It looks like it downloads but just keeps cycling back to the update screen. For the last 2 years I've had to go onthe support chat and ask them to send me the links to the state editions so I could manually download and install them
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.