Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: OFDF
from MA
Verified Purchase:Yes
Great software and user friendly, been using it for years
Dick
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Wally22
from California
Verified Purchase:Yes
I bought this as it was cheaper than the one I previously used. Big mistake!
1. Did not utilize full of screen.
2. Instructions are poor.
3. Difficult to move around.
4. First submission of state return rejected, Corrected and resubmitted OK. BUT CHARGED ME TWICE!!
1. Did not utilize full of screen.
2. Instructions are poor.
3. Difficult to move around.
4. First submission of state return rejected, Corrected and resubmitted OK. BUT CHARGED ME TWICE!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: 2024 Block
from Polk city, Florida
Verified Purchase:Yes
Program worked good. Easy to use. Much better than the online one.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Fairly good product. Interview questions clear.
on March 31, 2025
Posted by: Phylo
from Colorado
Verified Purchase:Yes
Fairly good product. Encountered a problems that prevented the State Filing.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Albuquerque NM
Verified Purchase:Yes
Used this software a number of years and completely satisfied with it. Very easy to transfer my information from one year to another. Just insert the new numbers and the software does its job.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naples, FL
Verified Purchase:Yes
This is my 10th year of using H & R Block for filing my income taxes, so you know I am very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Puzzled by its performance
on March 31, 2025
Posted by: HarryY
from Florida
I’m disappointed with 2024 Delux software. It downloaded from my brokerage firm easily and fast but end results didn’t match original. It also double or triple down loaded items. I experienced a bad and repeated exercise to make a final return. What happened since 2023 software performed much better?
Pros: Easy to import documents, Fast
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Hampshire
Verified Purchase:Yes
Have used for years. Typically handles my needs in an easy to use interface with lots of online help for tougher forms/subjects.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock