Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,373 Reviews)
Rating breakdown 125,373 reviews
5 Stars
84,236
4 Stars
22,812
3 Stars
7,809
2 Stars
4,182
1 Star
6,334
85%of customers recommend this product.
(
38,741 out of
45,467)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Zepluvr
from CA
Verified Purchase:Yes
Been using HR Block software for many, many years and very happy with how user friendly it is.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snick12
from Blairsville GA
Verified Purchase:Yes
Would like to see a few more changes with H&R Block.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Lots of good information and prompts
on March 30, 2025
Posted by: Marvin51
from Swansea ILL
I bought this product online (which was a bit difficult account it wanted me to complete my forms online). Using the product was really easy. It knew what questions to ask and what pointed out what things to look for. Has gotten much better in dealing with Railroad Retirement income. I was confused in trying to figure out my RMD as this was the first year I needed to worry about that. The program referred me to the IRS documents which ultimately helped but sure wish there was more guidance in the program what to do other than go the IRS. It took me some time I wish I had back.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Doboy27
from Jacksonville, Fl
Verified Purchase:Yes
Have been using the tax software for years and am extremely satisfied with how easy it is to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: MW10954
from Florida
Verified Purchase:Yes
Like the software except student loan interest deduction got adjusted without any explanation of income phaseout. Had to figure out the reason myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Banning Ca
Verified Purchase:Yes
This has been an excellent product over the years and I highly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erie, CO
Verified Purchase:Yes
I have been using H&R Block Deluxe software for several years ever since TurboTax raised their prices for their Deluxe version. It has been at least as good as TurboTax if not better. HIghly recommend!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: 8765432
from TX
Verified Purchase:Yes
Good interview and calculations, except for LTC longterm care issue. I ended up deleting the LTC portion of the form because of the issue, but since there was no LTC benefits received during the year, maybe that was okay.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock