Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,695 Reviews)
Rating breakdown 125,695 reviews
5 Stars
84,416
4 Stars
22,888
3 Stars
7,847
2 Stars
4,197
1 Star
6,347
85%of customers recommend this product.
(
38,942 out of
45,698)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Have used this software for 10 years and keep using because it is easy and complete.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I've bought this software every year, so it pre-fills in all my identifying info. All I have to do is type in the figures from the tax forms I receive and respond to any questions that the program asks me. The software then files my federal and state tax returns for me electronically.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Some problems, very frustrated
on March 30, 2025
Posted by: VeryUnhappyAlso
from here
I've used the software for many years but this year I had an Identity Protection PIN from the IRS. Apparently there is an option to enter this under the Miscellaneous tab but "Identity Protection PIN" does not appear at the top level and the topics that can be naviagated to contain nothing that would have brought this issue to mind. Consequently I submitted the return without this info. Furthermore, the IRS accepted the return and so now I don't know whether this is going to slow down processing as I would expect since that is the whole purpose of the PIN! Meanwhile I tried the online help system--no help. Tried phone help but it is a bot and couldn't help me. Tried the chat option but it is also a bot. How do I talk to a real person?
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The software gets easier and easier to use each year. Because I've been using it for over 10 years it just builds upon itself to where it just gets easier to use. I have recommended the software to so many people who were afraid to do their own taxes, even simple taxes. A great part about this software is that you know where your money is coming from and you know where your money is going. This really helps for you to plan for the future or adjust your budget accordingly.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, April 1, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bryan V
from Garretson, SD
Verified Purchase:Yes
Great product, very user friendly, easy to use and cost efficient.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Does everything I expect it to. Some of the built-in explanations could be more thorough.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Kim 456
from Orlando, FL
Verified Purchase:Yes
I switched from another tax preparation software 25 years ago and am totally satisfied with H&R Block Software (previously Tax Cut). Very easy to understand and input data.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Dear Kim, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: boot OR
Verified Purchase:Yes
Your state return is too pricey. Almost as much as the federal for 5 people to use.
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock