Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: LS75
Verified Purchase:Yes
I have used H/R Block for many years and think that you should a better explanation on screens that have changed. One that comes to mind is the screens for RMD- I could be wrong but I felt that one screen was asking how many RMDs did I have and I was confused because I only had one.
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: bbbbbbbbbbbbbbb
Verified Purchase:Yes
Does a great job. Would be better if when you put the software on a new computer, you could bring in the old returns to the new platform.
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Nerlige
from North Potomac, MD
Verified Purchase:Yes
I have been using H&R Block software for preparing my Tax Returns for over a decade. Their software is straight forward and easy to use!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rochester NY
Verified Purchase:Yes
Have used the program for many years. Makes tax preparation easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wayland, MA
Verified Purchase:Yes
I have been using H&R Block software on Mac for more than 20 years. For the 2024 version on MacOS (Sequoia) 15.x and above, users beware.
The software is unable to update, including when adding a purchasing a state. This results in repeatedly prompting the user to buy the state, even when the package includes a free state module. The workaround that I ended up using involved resorting to a different Mac running older MacOS (Mojave?), which the H&R Software warned repeatedly that it doesn't support. I urge H&R Block software team to quickly issue a fix for it.
Until then, I cannot recommend it to Mac users.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Duk1
from Mountain House, CA
Verified Purchase:Yes
I have always done my own taxes and this software is very easy for me to use even though I do not have a background in accounting. My taxes are not that simple. They involve a lot more than just plugging in a few numbers. I converted over from Intuit about 5 years ago because they had restrictions on how many home computers you could download their software to.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 31, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: res57
from PA
Verified Purchase:Yes
Have been using H & R Block for years. I am comfortable with the software. A little difficult to find things, but it gets easier as you go along.
Pros: Easy to prepare
Cons: Hard to import documents
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 7b7o7b7
from Ma
Verified Purchase:Yes
I used the product was good until I went to file would only let me file fed. Then I tried to file state when I tried to file it dumped it me teck support spent an hr. With mre until it took could not k status on them .all went thru got my refunds will use program next year
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock