Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: GabeF
Verified Purchase:Yes
Not what it used to be. The Federal program seemed to infer that there is never a gift tax, which is untrue. There are yearly and lifetime limits, and I could not get the program to mention anything about them no matter how I searched for it. The Mississippi program is a total joke. The program knew to switch the taxpayer and spouse due to death of the taxpayer; however, it mixed everything up in doing so. Names on several forms didn’t match SSN’s. Will go elsewhere next year.
Response from HRBlockBy Sean, Social Media Team, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: tom in troy
from Troy, MI
Verified Purchase:Yes
As I've used the H&R Block software for the past 8 years, it was an easy decision to use it again. Easy to follow directions, walked me through every step of the way and kept me wanting to move forward to complete my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
I've been using H&R Block tax software for years, and it works well for me.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Joseph Mattioli
Verified Purchase:Yes
Very easy to use especially after using first time. Carry over from year to year is a real time saver.
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Willlover
from Cupertino, CA
Verified Purchase:Yes
I have used TaxCut for many years. It is a very effective and accurate tax program. It is good at handling new situations that I do not fully understand. The options to print and e-file as well as e-file my state return are very helpful.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: K126734
Verified Purchase:Yes
I had a new kind of income (royalties from YouTube) this year that was really a challenge. Your interview questions about it all focused on it being business income (it wasn’t) or some kind of rental property (it wasn’t).
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Smootherbob
from Michigan
Verified Purchase:Yes
Every consumer that purchases your product should automatically be given a discount for H&R tax products the following year(s). Especially considering all the available tax software options available!!
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: CJAW
from Wisconsin
Verified Purchase:Yes
I would like the ability to print the various summary tables that appear in the software, like a summary of all income sources.
Also, I had trouble understanding the difference of treatment of capital gains by the feds vs the state of Wisconsin.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock