Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,295 Reviews)
Rating breakdown 124,295 reviews
5 Stars
83,614
4 Stars
22,548
3 Stars
7,705
2 Stars
4,131
1 Star
6,297
85%of customers recommend this product.
(
38,068 out of
44,718)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Leo T
from Fl
Verified Purchase:Yes
I had no issue with the program, itself, but I had a question that I needed to ask and phoned the help line. The first person I had seemed to have no clue what she was doing. She was also making strange noises on the other end. It was weird, to say the least. I asked her multiple times to speak with her supervisor, since she seemed confused as to how to resolve my problem. She kept saying that she would put a supervisor on, but never did. We ended up completing our taxes but, sadly, not because of any help that this lady provided.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Dssssmirh
Verified Purchase:Yes
Clear instructions. Great value. State options are integrated easily.
I had to amend my return and the process was simple and allowed me to submit electronically.
I had to amend my return and the process was simple and allowed me to submit electronically.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Illinos
Verified Purchase:Yes
Works as expected, no major problems. Upgrade process on Mac could be improved significantly.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bothell, WA
Verified Purchase:Yes
I've used HRB tax software ever since HRB purchased TaxCut many years ago. It has worked well for me in the 25 or 30 years since.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JACKO1941
Verified Purchase:Yes
TRIED 5 TIMES TO FIKLE AON LINE .
GOT RE4JECTED 5 TIMES
FILEDC BY MAIL
GOT RE4JECTED 5 TIMES
FILEDC BY MAIL
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Desi67
from Tx
Verified Purchase:Yes
I have used for many years, but this year I tried others tax software and came back. So much better for me. I did get confused on two items. Need all forms with and without data. Also, confused about "blended tax rate".
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FrankIL
from Chicago IL
Verified Purchase:Yes
Been using it for 3 years and I'm very happy with the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Normally Joe
from MInneapolis, MN
Verified Purchase:Yes
I have used H&R Block software for the last ten years ands am more than happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock