Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(125,695 Reviews)
Rating breakdown 125,695 reviews
5 Stars
84,416
4 Stars
22,888
3 Stars
7,847
2 Stars
4,197
1 Star
6,347
85%of customers recommend this product.
(
38,942 out of
45,698)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Team Scrappy
from Huntsville AL
Verified Purchase:Yes
4 stars for the program. 1 star for the filing. Filed Federal and state together. There was an issue with the Federal. Emails came back with Federal rejected and State ON HOLD until Federal resolved. Fixed the Federal and filed. Because the State was not filed again, with a fee, I now have to file the State manually.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Linda43
from Ashland, Oregon
Verified Purchase:Yes
I was a volunteer tax preparer for 17 years, and I just need software to do the math and allow me to e-file. H & R Block is made for the amateur who has to be walked through everything. For instance I would like to see a K-1 on the program that looks exactly like my K-1 and allows me to fill it out exactly as on my paper K-1. The same goes for 1099-B's. It is not easy to navigate back and forth between forms and the 1040. When navigating back to the supporting forms you are taken back to the step-by-step process instead of the form. On the first attempt at E-filing the completed return, it bounced me back to some red exclamation marks. On tediously going over every step of my return I finally read on the instructions the the red marks do not exclude me from E-filing; so I tried again, this time successfully. This cost me hours of my time needlessly. I may return to TurboTax.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good Program for Straightforward Tax Preparation
on March 29, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The product is very good. I have used the H&R Block software for a number of years. My taxes are pretty straight forward without a need for a lot of the tax elements available. I was able to do my taxes in about 3 hours time. The only nuisance is that when it flags elements to "review", the caution warning never goes away. It is like having an itch that continues even after you have scratched it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eden prairie, Minnetota
Verified Purchase:Yes
I have been using this software for ten + years. I feel it is simple to use, and effortless to carry previous year's data into the current year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: AnkleBiter
from Texas
Verified Purchase:Yes
I have a very simple return, so it was easy to use. But, at the end the s/w posts a message: "you have a slightly elevated risk of audit due to one of the following things". It then goes on to list 6 bullet items, absolutely none of which had anything to do with me, and there are no links to click to get info or anything. Why do you post a message that is only "fear" inducing and has nothing to do with reality? I wasted about 3 hours trying to figure out if I'd made some mistake. I'll be using Turbo Tax next year. No one needs that kind of irritation.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JLScott
from Colorado
Verified Purchase:Yes
Purchased this to replace TurboTax after having repeated difficulty getting it to run. H&R loaded easily, launched, and operated great.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Golf1944
from Winsted, CT
Verified Purchase:Yes
I enjoy using H&R Block Deluxe software, due to the ease of preparing my Federal & State versions!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Dyber
Verified Purchase:Yes
I am happy with it and have purchased the software for many years.
Bob
Bob
Response from HRBlockBy Asiya, Social Media Department, March 31, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock