Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,066 Reviews)
Rating breakdown 126,066 reviews
5 Stars
84,603
4 Stars
22,980
3 Stars
7,899
2 Stars
4,221
1 Star
6,363
85%of customers recommend this product.
(
39,163 out of
45,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: madtomail
from Wisconsin
Verified Purchase:Yes
I have used H& R Block tax software for years, but this year (2024), I had to file two different state returns for income earned in a state I did not live in, plus my home state. The software kept doubling my income on the state forms because each state reported my wages differently and it added them together. I tried many ways to enter the information, but eventually I had to manually override the calculated income amount. When you override a calculation, you have to print and mail the taxes. I can't be the only one with this problem, so I hope they fix it by next year or I may try another software.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Federal worked fairly well (without last year's glitch), but state (NJ) was basically worthless.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seminole, FL
Verified Purchase:Yes
I have ueed this software for 15 years and trust it. I'll repeat it's use next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Berthoud CO
Verified Purchase:Yes
Have used H&R Block for many years without any issues.
The questionaire method makes it easy to enter only the data needed to achieve an accurate return.
Would recommend it to anyone.
The questionaire method makes it easy to enter only the data needed to achieve an accurate return.
Would recommend it to anyone.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Have used H&R Block tax software wince its inception, and have been entirely happy with it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ceramic queen
from buffalo NY
Verified Purchase:Yes
I use H and R Block every year. It is so easy to follow and you can get answers if you need them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Little Beans
from Irving, TX
Verified Purchase:Yes
Had issues transferring prior years information and could not find an easy way to update previously inputed information
Pros: Fast
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Abbie, Social Media Department, March 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: The Real TechVeteran
from N. Florida
Verified Purchase:Yes
The Deluxe version is getting better over the years, and my tax situation has got simpler after retiring.
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock