Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,642 Reviews)
Rating breakdown 123,642 reviews
5 Stars
83,242
4 Stars
22,375
3 Stars
7,638
2 Stars
4,110
1 Star
6,277
85%of customers recommend this product.
(
37,665 out of
44,264)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from NJ
Verified Purchase:Yes
This is my 3rd year using it and I am happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
Easy program to use and file returns conveniently. The MO state program has a major flaw when separating and listing individual spousal income lists which requires user correction.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GJWS
from Arkansas
Verified Purchase:Yes
The federal program was adequate, but the state program was poorly done. Checking it for errors was a nightmare.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: review11
from United States
Verified Purchase:Yes
Easy to use and I love that there is support for questions.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dublin, OH
Verified Purchase:Yes
I have been using this software for 5+ years now and I am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5
From Skeptic to Fan
on March 28, 2025
Posted by: Myra347
from Spokane, WA
For more than 15 years, I relied on Turbo Tax, but when their product was no longer compatible with my OS, I switched, albeit with trepidation. I was pleasantly surprised at the ease with which HR Block’s Deluxe Tax package imported all my 2013 tax information from Turbo Tax and easily imported my interest, dividends, and capital gains from my investment accounts at various firms. Now, let’s see what the IRS thinks of my 1040 and accompanying forms, which were e-filed for free today. So far, I am thoroughly impressed with the HR Block software.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Dear Myra, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: bob24444
from Ohio
Verified Purchase:Yes
Not user friendly , at all. My CPA neighbor had very little problem with it, but he said that TurboTax was much easier to use.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: madtomail
from Wisconsin
Verified Purchase:Yes
I have used H& R Block tax software for years, but this year (2024), I had to file two different state returns for income earned in a state I did not live in, plus my home state. The software kept doubling my income on the state forms because each state reported my wages differently and it added them together. I tried many ways to enter the information, but eventually I had to manually override the calculated income amount. When you override a calculation, you have to print and mail the taxes. I can't be the only one with this problem, so I hope they fix it by next year or I may try another software.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock