Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,791 Reviews)
Rating breakdown 123,791 reviews
5 Stars
83,333
4 Stars
22,416
3 Stars
7,650
2 Stars
4,113
1 Star
6,279
85%of customers recommend this product.
(
37,762 out of
44,372)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Cward50158
from Phoenix, AZ
Verified Purchase:Yes
Have used now for several years. Easy as ever this year.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Use H&R Block Deluxe Software for more than 5 year
on March 28, 2025
Posted by: Cam in Marietta
from Marietta, Ga
Verified Purchase:Yes
Have used H&R Block Deluxe software for over 5 years. My friends use TurboTax and like it, but I've stayed with H&R because of the price.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: hjones0702
from Chandler, AZ
Verified Purchase:Yes
I have used H&R block for years due to how easy it is to use and it makes me feel confident I am getting the most from my refunds!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
tax due
on March 28, 2025
Posted by: kingart5
from NJ
Why do you l connect to a service to charge tax due that charges 2.49% when if I go to IRS website it only charges 1.75% and I get 2% back on my card?
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: RHS1
from Indiana
Verified Purchase:Yes
Consistent good product, have used for over 20 years . First problem was this year the software missed a required edit in my Indiana return and had to contact help Center to identify the cause.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Need property tax state to pop up for printing
on March 28, 2025
Posted by: Anonymous
from St. Paul, MN
Verified Purchase:Yes
It's always a bit tricky for new costumers. I mean when I try to get you a new costumer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
I am generally satisfied with the product, but there are a couple of changes I think would make the product better. A clearer description of the section pertaining to healthcare costs or additional links that would help us better understand how to fill out this section. Free electronic state tax filings.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Scott747
from Gainesville, FL
Verified Purchase:Yes
I've been using H&R Block tax prep software for many years and highly recommend it!
Pros: Easy to prepare
Cons: Hard to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock