Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,791 Reviews)
Rating breakdown 123,791 reviews
5 Stars
83,333
4 Stars
22,416
3 Stars
7,650
2 Stars
4,113
1 Star
6,279
85%of customers recommend this product.
(
37,762 out of
44,372)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Santa Barbara, California
Verified Purchase:Yes
I've been using HR for 6 or 7 years now and I like it much more than TurboTax. However, this year I noticed that it is difficult to remove some selections and revert to your earlier return. I was confused about some IRA transfer choices I made, in the HR program, so I checked a certain box, filled in a number (related to a funds transfer from my traditional IRA to my Roth) then decided that my choice to report the funds move in that way was incorrect. But I could not remove my erroneous choice and go back to my earlier return copy. And the difference in calculated taxes was a lot. I had to dump the incorrect return and start all over again. Pain in the butt. I guess what your programs need is the ability to do "what if" comparisons.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from il
Verified Purchase:Yes
I have bought your program for years and it has always worked so I will continue. Some items may take a little understanding. but in general, it works fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Not done yet
from Springfield NJ
Verified Purchase:Yes
The program does not complete the underpayment penalty nor does it even give you the form. Total waste of money buy the state program.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grove City PA
Verified Purchase:Yes
Have used H&R Block Tax Deluxe software for a number of years and have not been disappointed in the ease and thoroughness it provides. Will continue to use it in the future.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver,co
Verified Purchase:Yes
This years program had multiple bugs. I could not manually enter 1099 b data. Form entry was cut off short and would not allow entry. Also once you fixed final review info the program would not show your entry but instead kept repeating same warning.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Lovey D
from Pittsburgh PA
Verified Purchase:Yes
Would like all continuing information (e.g., DL number) to carry over from prior year.
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from usa
Verified Purchase:Yes
This has worked well for me over the years. I was disappointed that they did not send me a card for their program until near the end of March. That forced me to look at other programs. Was this program better than the others, No, but I was used to using it in the past and was glad that it imported a lot of last years data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 29, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mike427
from Bristol, CT
Verified Purchase:Yes
I've been using H&R Block Deluxe for years. It's a great tool.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock