Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,642 Reviews)
Rating breakdown 123,642 reviews
5 Stars
83,242
4 Stars
22,375
3 Stars
7,638
2 Stars
4,110
1 Star
6,277
85%of customers recommend this product.
(
37,665 out of
44,264)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Trailbabe01
from Toms River, NJ
Verified Purchase:Yes
This is the 2nd year using H&R Block. I have used it to do not only my own taxes, but also my daughter and granddaughter's taxes. I found it very easy to use. I like the fact that you can import info from investment firms (so much easier then trying to figure out what amount goes on which line). I also like that I'm able to print out my forms (I like to also have a hard copy). So far, no issues or complaints. It's a very easy program and cost effective.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Vally77
Verified Purchase:Yes
I just did my taxes with this. Very easy. My son and I did it together. I use to do for free on AARP at a library. But I feel this was much better. I also like it will remember me for next year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston Tx
Verified Purchase:Yes
Excellent program in my opinion. I like that they will represent you should you be audited. It's easy to follow and understand.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Rosemount, MN
Verified Purchase:Yes
The program works great except it does not figure the Minnesota Property Tax refund correctly.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Virginia Jim S
from Central VA
Verified Purchase:Yes
I’ve used H&R Block Deluxe software for years and will continue in the future. It’s easy to use and a great value.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Too complex - Please provide a 1040-EZ version
on March 27, 2025
Posted by: SG1965
from Santa Barbara, CA
Verified Purchase:Yes
It seems to be a "one size fits all" program, with too many sections that don't apply to me, and forms/questions to things I don't quite know what they refer to. I found the process to be extremely laborious and very frustrating. It took me two and a half hours, and I have a pretty straightforward and simple situation: Social security income, pension income, 1099-INT/1099-DIV form, standard deduction, no itemized deductions. Please, can't you come up with an EZ version?
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dennis1019
from Pearland, TX
Verified Purchase:Yes
Program was easy to use, walking me through each step. Was able to file electronically and received my refund promptly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chazx
from NW Indiana
Verified Purchase:Yes
Fairly easy to use
Dont like it costs more to file state
Dont like it costs more to file state
Pros: Easy to prepare, Fast
Value
3
Response from HRBlockBy Social Media Dept-Abbie, March 31, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock