Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,642 Reviews)
Rating breakdown 123,642 reviews
5 Stars
83,242
4 Stars
22,375
3 Stars
7,638
2 Stars
4,110
1 Star
6,277
85%of customers recommend this product.
(
37,665 out of
44,264)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Sean111
from Flagstaff, AZ
Verified Purchase:Yes
Very thorough interview with reasonable navigation. Plenty of options for various IRS/state reporting forms. I will use this tax prep again next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vfrrider
Verified Purchase:Yes
The software worked as expected, but I paid extra for a version allowing state e-file. Because of a new requirement in WV regarding personal property tax credits, I cannot e-file. I should be refunded the extra money I paid for the premium software.
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Connecticut
Verified Purchase:Yes
I really like your software but feel like the usability has slipped a bit in recent years. Overall everything is consistent year to year , however help search is not always helpful. In addition, I use an ip pin and this is always a snipe hunt, and should explain the end to end process I help
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Rhino2025
from New York
Verified Purchase:Yes
I've used Block tax software for years. Its really easy
Pros: Easy to prepare, Easy to import documents, Fast
Value
4
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Cornelius031
from Charlotte, NC
Verified Purchase:Yes
Generally good, but IRA distribution process with the program was wonky.
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Joy, Social Media Department, March 27, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: MsJPwall
from Cleveland, Oh
Verified Purchase:Yes
All was well, except the fact that its almost impossible to download your tax return. I don't like that feature because the software is designed, as if everyone has a printer. This feature needs to be corrected immediately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: dfaeafsd
Verified Purchase:Yes
Been using Block for the last 11 years. It carries info over from year to year. Makes it easier to use.
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: doc1945
from San Antonio, EX
Verified Purchase:Yes
Have used for years, and always find the section dealing with royalties confusing. This year, I simply deleted all the royalty information (from oil and book sourcs) and started over. The rest of the program seems to work fine.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 27, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock