Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,791 Reviews)
Rating breakdown 123,791 reviews
5 Stars
83,333
4 Stars
22,416
3 Stars
7,650
2 Stars
4,113
1 Star
6,279
85%of customers recommend this product.
(
37,762 out of
44,372)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: RobbieJoe
from NY
Verified Purchase:Yes
Getting too expensive. Your discounts or specials are useless.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
In places it would be helpful to reinforce definitions (Dependent, someone who relies on you for more than 50% of their daily living expenses). Exemptions to you are a lot easier to fathom than the average Joe.
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: taxlady25
from Florida
Verified Purchase:Yes
I have used this software for seven years and it is the best tool for filing my taxes. I am not intimidated by the tax laws because your screens are user friendly. Schedules and worksheets are available for viewing throughout the process. Excellent product.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fort Worth,, TX
Verified Purchase:Yes
I purchased the 2024 Deluxe version & it worked as expected.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ksjz
from Kansas
Verified Purchase:Yes
It was fairly straightforward but does take awhile to get all of the way through. They’re could be simpler ways to do it if you just need basic 1040 stuff but having household, dependents or investment makes it a little more complicated and longer.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Nedds an entry method for long tem care insurance.
on March 26, 2025
Posted by: Len1944
Add log term care insurance deduction limit input capability and processing.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Meeshy
from Bellmore NY
Verified Purchase:Yes
I called because I needed help transferring my software from a broken computer to my new one! Tina helped me and was AMAZING!!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Aurora IL
Verified Purchase:Yes
First time I’ve had an issue with the software. I finished Fed and State, filed the returns which were accepted by both on Sunday, but after saving the files, today I went to check status and my return isn’t even registered in the software. It actually asked me to register the app, which I had done over a month ago. Both returns that were saved are gone and a search doesn’t find them either. Additionally, the app wouldn’t close and had to be ended. Hoping I don’t need them and that my returns were actually filed. Not happy.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock