Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(123,380 Reviews)
Open Ratings Snapshot
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product. 
(
37,513 out of 44,091
)
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Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3 out of 5
3
Need more information
on March 26, 2025
Posted by: PD127
from New Jersey
Verified Purchase:Yes
I have used HR Block yearly for my taxes since the early 2000s. This year I owed more than ever, and though that is not the programs fault, with access to all my previous years, I wish it gave a better explanation as to what changed.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SeanSocial Media TeamMarch 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (84,355) ratings-only reviews
Overall Customer Rating
4.5 out of 5
4.5
Would recommend? Yes
(
8,159  out of  8,854
)
Value
4.5 out of 5
4.5
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