Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from California
Verified Purchase:Yes
I've used this software for 30+ years. Easy to understand. Filing process is simple.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Not clear. I picked the wrong program first time.
on March 26, 2025
Posted by: Jphsr
from Radcliff ky
Verified Purchase:Yes
Good product but the print is to small for consumers
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TruckerDon2025
Verified Purchase:Yes
It was ok.A few problems I had to google to finish up .the text bot couldn’t figure out when I tried. It confused a cd I sold as a stock when I downloaded my investments.I ended up deleting that to finish up.Also,it couldn’t figure out what to do with the Washington state taxes in box 14 for long term care,disability etc.
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Vandergrift. PA
Verified Purchase:Yes
I have H&R block tax software for 8 or 9 years now and am very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wontdoit
Verified Purchase:Yes
1. The program did not process all items listed on the federal K1 form.
2. It sometimes appears that the interview questions were generated by an IRS agent. (Maybe an AI program?)
3. The Display needs to fill more of the computer screen. (For those with impaired vision like me)
2. It sometimes appears that the interview questions were generated by an IRS agent. (Maybe an AI program?)
3. The Display needs to fill more of the computer screen. (For those with impaired vision like me)
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver Metro Area, Colorado
Verified Purchase:Yes
I believe that I traded up when I switched to H&R Block Deluxe software from another tax software product that I had used for years. The information is easy to read and decipher as you do your taxes. I have found very few errors over the years and didn't find any this year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mkite
from Atlanta
Verified Purchase:Yes
Very easy to follow and seemed to cover all topics.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from phx
Verified Purchase:Yes
i am disappointed that this years version 2024 did not have option to read a report that compares side by side this yr data with pervious yr data ( important line items only)
also had trouble getting to a "drop down list" of financial institutions from which to import data.. solution was /is not obvious.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock