Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Jimbo72
Verified Purchase:Yes
I've been using H&R Block software for years and years. I can trust it. Note: the Federal updates keep coming right up through mid-end of March, Don't know how this impacts "early" filers.
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Very User Friendly!
on March 26, 2025
Posted by: bea24
from Luther, Michigan
I think this is the fifth or sixth year I have used this product. I'm so happy with how it walks you through each step. You can easily go back if you missed something. And you can always search if there is something you can not find. Then before you submit you click on review and the program lets you know know if something looks wrong.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
25 Years of Great Tax Service
on March 26, 2025
Posted by: RickNStl
from St Louis
As a long-time user of H&R Block/Taxcut, I’ve learned to appreciate the software’s full features and the backing of the H&R Block enterprise. This simplifies taxes—even in complex situations. While the software is very good, I have a few “wants” for improvement:
* a built-in to-do checklist that helps me keep track of all the documents and steps
* ability to turn off verification warnings after I’ve reviewed them; they never go away which obscures real problems
* let me chat with a tax professional through the software—the chatbot is not very good
* direct me to a drill-down help facility when software edits currently instruct me to talk to an H&R Block professional
* a built-in to-do checklist that helps me keep track of all the documents and steps
* ability to turn off verification warnings after I’ve reviewed them; they never go away which obscures real problems
* let me chat with a tax professional through the software—the chatbot is not very good
* direct me to a drill-down help facility when software edits currently instruct me to talk to an H&R Block professional
I’m sure an AI version is in the works and that will likely address concerns like these (and more).
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
it was OK, but disappointed that I still have to pay a fee to file the state, if you are buying the state software, it should at least include one free state submission
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kacey2
from Chicago, Il
Verified Purchase:Yes
Should be able to print out a final copy of return without instructions and voucher.
Page 1 of return printed on the reverse side of the instruction sheet. Never did that before.
Sequencing of excess RMD hard to follow. Should be, what is the amount of calculated RMD. Next line what did you withdraw. Currently the withdrawal amount in on the next page, following confusing questions about correction period.
Page 1 of return printed on the reverse side of the instruction sheet. Never did that before.
Sequencing of excess RMD hard to follow. Should be, what is the amount of calculated RMD. Next line what did you withdraw. Currently the withdrawal amount in on the next page, following confusing questions about correction period.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dogbyte
Verified Purchase:Yes
I've used HR Block tax software for many years. I appreciate that it is easy to use to complete my tax return, I can rely on an accurate return without IRS follow-up issues, and using the HR Block tax software saves me both time and aggravation during tax season.
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
The software did not provide a space sufficient for the IRS PIN number. It kept getting rejected until I ontacted the software guys who told me they were aware of the problem and to open the software in Administror mode
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ncj222
from Portland Oregon
Verified Purchase:Yes
Have been using them for years and been very pleased This year, I found the data verification notifications very confusing— especially as there was no information/ instructions on how to verify. Have never received these before.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock