Good product. Works well. Several of our income providers were not hooked into whatever import system H&R Block uses, so manual importation was needed. There are some confusing parts of taxes that the software could explain better. For example, our HSA contributions are deductions, which makes sense, but it would be nice to label the "duduction" as "the amount contributed to your HSA" or something.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
My first time inputting an RMD. My RMD was straight forward input, nothing tricky. I had to redo my inputs several times due to confusing interface. Questions put me into a circle of inputs to get out of penalty phase. I knew for certain I could not have a penalty. I hope IRS doesn't come after my filing.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Solid federal software, wish the state was better.
on March 26, 2025
Posted by: Anonymous
from Canton, MS
Verified Purchase:Yes
I've been using this software for years. I like that it mines data from the previous return. I like the "Learn More" function all along the way, and the fact that you can actually text with a tax expert. And i like that you can import the 1099's from the financial institute. I would like the software to be more savvy about the state return. All it really does for the state is fill in the blanks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on March 26, 2025
Posted by: beanieone
from Culpeper, VA
The instructions were straight-forward and easy to follow. I have used this program for many years without difficulties.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Use this software each year. This year, I neglected to wait just a little longer and that cost me as I paid more for the software. Will remember next year, I hope.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!