Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,879 Reviews)
Rating breakdown 124,879 reviews
5 Stars
83,945
4 Stars
22,696
3 Stars
7,762
2 Stars
4,154
1 Star
6,322
85%of customers recommend this product.
(
38,427 out of
45,114)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Software version seems better than on line version
on March 26, 2025
Posted by: Meredets
from CO
Verified Purchase:Yes
Software version seems better than on line version- found other savings. The on line version easily imported W2 & 1099R but everything else had to be manually entered in software.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: hornsfan
Verified Purchase:Yes
I have used the HRBlock download tax software for more than 10 years and it has worked great for me. The system responds quickly to starting the software for a new return or updates to a return in work. The system also quickly installs software updates when they are required.
My negative comment about the block tax software involves how to contact block if a error is suspected in their tax software. I found what appear to be an error in the 2024 software but there was no way to report the issue to block.
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: jim1425
from Florida
Verified Purchase:Yes
Best software last year is even better this year! Took me 20 minutes for a fairly complicated return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
While printing out my income tax on the 2024 software, It kept cutting off the letters and words on the sheet. I guess it had a glitch in it.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Customer Rating
2
Nickel and Dimes You to Death--Insult to Injury!
on March 26, 2025
Posted by: Nickel N Dimed
from Kansas City
Verified Purchase:Yes
Nickel-and-diming from start to finish. Between the software, state versions, and e-filing, I paid more than my total refund. Absurdly expensive for something that simply helps meet a legal obligation for working people.
Also, it suggested I run my state return two ways to compare—but didn’t save the first attempt or provide a side-by-side comparison. When I redid the first, it wiped the second. Frustrating and poorly designed.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Davenport, Iowa
Verified Purchase:Yes
Got strange results importing from Schwab and Fidelity. Imported twice, I figured it out. The 2210 form is a nightmare! This happened in 2022 and 2023 also. Dinged by the IRS for a penalty because of a wrong box checked. I estimate taxes. The quarterly income varies. IRS has strange definition of a quarterly. The program needs some work. Wasted many hours getting straightened out. Bad feeling about 2024. My wife said I should switch.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
worked fpr me - a few challenges, but they were resolvable
I would recommend this to a friend!
Value
5
Response from HRBlockBy Chris-Social Media Department, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VA
Verified Purchase:Yes
I have used HR Block for the past several years and I like the ease and completness of the forms.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock