Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4
1099-B group sale, please do it in FreeTaxUSA way
on March 25, 2025
Posted by: Omega2
from California
Verified Purchase:Yes
1099-B FreeTaxUSA does it better for grouping report, it supports Box A to E input as reported by institution, it also asks for wash-sale amount.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pulaski NY
Verified Purchase:Yes
I have used H&R Block tax software for several years. I have been happy with it (obviously, or I would not have been a repeat user). It is fairly intuitive to use. I love the review of the form for likelihood of audit and completeness.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GBHDBY
from Danbury CT
Verified Purchase:Yes
I think there is an error in the calculations regarding Income Subtractions. The HRB software does not agree with the DRS calculator.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bb3588
from Memphis, TN
Verified Purchase:Yes
I've been using H&R Block tax program for years. It was easy to learn the first time and it has been easy ever since even when my financial situations change. I tried to help my friend with her taxes and she uses a different program and it was very difficult.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Very bad experience this year
on March 25, 2025
Posted by: NA to me
from Kansas
I completed my return on March 17 and when I tried file it I got a message that I had not activated the download. I called twice for help. The first person told me I had to delete the program I had and install a new one but she couldn't tell me how to delete my program because I use a mac and she used windows. About a week later my son came to my home and spoke with a second person who was VERY helpful and after about half an hour I was able to file the return. I am in my 80s and not techie. My son is very techie and he thought that downloading the program was old fashioned and a poor way of getting the return filed. Last year I had to spend 6 hours waiting to file my grandchildren's returns because Block's system wasn't working. I will probably try Turbo Tax next year even though I worked for Block for 46 years and have used the online program in the 6 years since I retired.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: DH123
Verified Purchase:Yes
Help turn out to be more of a marketing feature than anything useful. Didn’t carry a very simple state form so I had to let PA calculate if I have an underpayment penalty in order to be allowed to pay you to efile state.
Response from HRBlockBy Andrea, Social Media Team, March 26, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Havelock NC
Verified Purchase:Yes
I’ve used H&R Block for over ten years and extremely satisfied with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used HR Block tax software for 25 years and like the way it works.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock