Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: dles
from san diego, ca
Verified Purchase:Yes
Software works well but it's not clear how to get support.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Software is thorough, but descriptions are not always correct. Doesn't let you jump to sections of interviews, lots of clicking through if going back and forth. For the level of quality, this should be free.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Written by a customer while visiting HRBlock
Posted by: Indypgs
from Rochester, NY
Verified Purchase:Yes
I've use HR block tax software for many years. It keeps improving. Though sometimes a bit more explanation on some of the options on the boxes lets say caf125, those options with more clarity would be helpful.
Pros: Easy to prepare, Maximizes refund, Fast
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I've used H&R Block Deluxe software for many years and I have always been very satisfied with the product. It's very easy to use and the program walks you through each category. After finishing the return I e-filed the return and was notified within minutes that it was accepted by the IRS. The refund was deposited into my checking account in two business days since I did a direct deposit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RANDY10251962
from Wells Minnesota
Verified Purchase:Yes
I haven't for years have had any issues with this.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
1099-B group sale, please do it in FreeTaxUSA way
on March 25, 2025
Posted by: Omega2
from California
Verified Purchase:Yes
1099-B FreeTaxUSA does it better for grouping report, it supports Box A to E input as reported by institution, it also asks for wash-sale amount.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 27, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pulaski NY
Verified Purchase:Yes
I have used H&R Block tax software for several years. I have been happy with it (obviously, or I would not have been a repeat user). It is fairly intuitive to use. I love the review of the form for likelihood of audit and completeness.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, March 26, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GBHDBY
from Danbury CT
Verified Purchase:Yes
I think there is an error in the calculations regarding Income Subtractions. The HRB software does not agree with the DRS calculator.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 27, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock