Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: qewrbrehitq
from COlorado
Verified Purchase:Yes
I have used this software since it was known as "Taxcut." It is very good and getting better.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for taking the time to leave a review! We're delighted to hear that you had a positive experience with H&R Block. Your feedback is greatly appreciated, and we're thrilled that you enjoyed your visit. We look forward to welcoming you back soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
I am happy with the product and will continue to use it in the future.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: 5star
Verified Purchase:Yes
Excellent product got it on st Patrick sale. Super simple to import prior year return made the work much more enjoyable
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: DanLeom
Verified Purchase:Yes
I've used this product for probably 10 years and am generally satisfied. I would like to pick on one issue that caused a large error in my first cut...enough to go back and see what was so different from last year. I've had this problem before, but usually notice it quickly. On the w2 form entry box (and probably elsewhere) the pulldown windows (for example "what does box 7 say") stays highlignted after I pick the right selection, so as I scroll away, this pulldown also scrolls and I end up with the wrong data in that box. It's too easy to do that and it should be fixed.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Summerfield, NC
Verified Purchase:Yes
Have used H&R TaxCut for over 20 years and it has never let me down. I am confident that my taxes are done right and that I've accounted for every deduction I am allowed, am paying my correct obligation to the IRS, but not over paying.
Pros: Easy to prepare, Maximizes refund
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Badfish Taxes
from Seattle WA
Verified Purchase:Yes
Overall the tax software works good, but why does some of the imported data not appear when uploaded. Specifically when I import Merrill stock trades, the software does not upload 1099-R information from the same account resulting in the need to file amended returns.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hi, thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit. Your feedback is greatly appreciated, and we're grateful for your business. We look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I have been using H&R Block software for 10 years. I is accurate and easy to use.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Use it to get taxes done, despite lack of support
on March 24, 2025
Posted by: GetTaxesDonesPainfully
from New Hampshire
Verified Purchase:Yes
HRBlock is the only tax software I've used to ever file my taxes because I don't want to do it by hand, and it's easy to import previous years' data to get started the next year. There's hardly been any change in the software in over a decade that I've been using it; it could use improvements for sure. Difficult to get support via phone, and impossible via email/chat. There used to be forums a long time ago but they are gone. Importing data from ETrade is a pain every year, and had to find a solution via the internet because of the lack of support. Annoying.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Abbie, Social Media Department, March 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock