Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: EssJay16
from Rochester, NY
Verified Purchase:Yes
Great product but needs some improvement. We were filing a joint tax form. Sometimes it wasn't clear that another form had to be generated for the other user while at other times each form had each of our names on it. What was appreciated was that the bottom of the page showed an excerpt on how the tax form looked.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
5
Time saver
on March 23, 2025
Posted by: CEGJ
from FL
Always accurate and relatively easy to use as far as doing my taxes.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: 300ZX
from New England
Verified Purchase:Yes
Winner Winner Chicken Dinner!!! Thanks for this program !
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: SFH21
Verified Purchase:Yes
The app works okay, but the price on your website is way too high. I have been a customer for over 10 years and never got any type of notification that the app was available. Before, the earlier it was purchased, the cheaper it was.
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Marty52
from Ocean View, DE
Verified Purchase:Yes
On the whole I am pleased with the package. The software works well and imports of data work smoothly. I did try importing a W2 from a scan but it did not work. That is a minor inconvenience and given it was an unusual one not completely unexpected. My only disappointment is the charge for filing state returns. I expect to pay for the second state return but now being charged for the filing on top of it made it easier to simply mail it in. Particularly as we do owe the state some additional dollars.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Thank you for your kind words! We're thrilled to hear that you had a great experience at H&R Block. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Zero problems again this year. Several years of H&R Block’s tax software with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Overall fine but MO State filing instruction wrong
on March 23, 2025
Posted by: bob272222
from Kansas City, MO
Verified Purchase:Yes
This software has been about the same for many years and works for most situations. The last couple of years, the MO state filing instructions page is incomplete. The mailing address is not the same as the one on the tax form and the tax form was lost when sent to that address. If filing multiple state tax returns, it used to remind you to send other state returns with the MO return as MO requires but that disappeared. It also does not tell you to send copies of public pension and SSA docs as MO requires to prove their tax deduction.
Value
3
Response from HRBlockBy Eva, Social Media Team, March 25, 2025
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: MikeDnc
from Kill Deil Hills NC
Verified Purchase:Yes
Not enough explanations for new rules as you are going along and why thing don't impact refund amount. The biggest issue is way over 10% AGI in Medical bills and it had no impact on refund verses standard deductions. You absolutely need to explain why that happens when it does happen. Makes your software look very broken.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 24, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock