Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(124,488 Reviews)
Rating breakdown 124,488 reviews
5 Stars
83,730
4 Stars
22,593
3 Stars
7,724
2 Stars
4,138
1 Star
6,303
85%of customers recommend this product.
(
38,192 out of
44,853)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Bay Area
Verified Purchase:Yes
I've used it for years. Pretty much problem free. I wish the explanations for possible errors at the review stage were more informative
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
As always, easy to use, good info for questions. I’ve been using H&R Block for years. Easy to download last years base info to populate new return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plymouth Mn
Verified Purchase:Yes
I am 92 years old Very friendly too use makes me happy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Morework24
from Illinois
Verified Purchase:Yes
Deluxe version would NOT DOWNLOAD my data from a single brokerage where I had 2 accounts, so I had to enter all the data manually. Mid-year 2024, the brokerage cfreated a 2nd account after a scam to my account, changing numbers and transferring holdings to a new 2nd account. HR Block Deluxe could not apparently handle 2 1099 forms from this brokerage ... did not even try to download even one of the 1099 forms. So much for paying for "ease of use", huh? Not sure what your software saw impossible, so I just downloaded the data and did a bunch of typing.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: MYMAINE1
from Lovell, Maine
Verified Purchase:Yes
Uncomplicated, intuitive, user-friendly, and clear, with great support.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
most of the time easy to use. it is difficult to go back if you answered a question and now may want to change it. There is not alot of explanation about some of the questions therefore having to do additional research. The cost has increase significantly though.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kate74
from Philadelphia, PA
Verified Purchase:Yes
Once again, your software was spot on. Our taxes were completed as painlessly as possible and filed with ease. Information was provided whenever I had questions or was simply curious throughout the process.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Dear Kate, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette IN.
Verified Purchase:Yes
It is so easy to use. We have been using it for about 10 years now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
Written by a customer while visiting HRBlock