Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: DonS3
from suburban Philadelphia ...II!
Verified Purchase:Yes
I've been using the H&R Block Premier tax package for the past three years. I find it straightforward to use and well-organized to lead me through all the steps required to complete and submit my tax returns, without requiring me to do significant extra work. It’s not glamorous, but it does its job well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: None20000000000
from Abington, pa
Verified Purchase:Yes
It did the job well. Frankly I see your product as as an equal to turbo tax.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Meh25
from Springfield, IL
Verified Purchase:Yes
I've been using Block for years and generally been at least satisfied. It seems that there is always an item or two that the software doesn't really explain. This year it was worse. My return passed the accuracy check but when I went to file electronically it flagged an error that blocked my filing. I called a Block support person. He tried but explained that he could really only tell me where to enter items. He explained that I actually needed a tax advisor but I hadn't paid enough to qualify for that level of support. I finally went to an outside accountant for my answer. Before I prepare next years returns, I'll look for other alternatives than Block.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Blue Bell, PA
Verified Purchase:Yes
I have been using this product and its predecessor for years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Dear Roger, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ne Zha 2
from los angeles, CA
Verified Purchase:Yes
having been using H&R over 20 years, (I'd tried another popular product twice in early years, then dropped it after getting some confusions in process and turn back to H&R). My confidence is based on years using experiences, then gained trust feeling, H&R leads stremline flow processes, start to end, and done, no stumbling. In doing the each sectors there always gives proper reminding, advise, and alert..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DC
Verified Purchase:Yes
I been using your software for 5 years and I am not disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: OnlyMe2
Verified Purchase:Yes
I've used H&R Block PC software for the last 8 or 10 yeas. It's what I'm most comfortable with. I see the free apps offered by others and may try it some day.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Strange software
on March 22, 2025
Posted by: Anonymous
from Ca
After done with all the forms, the program finds problem with clothing donations and would not electronically file the form until the problem is fixed. No hints or clue about how to solve the problems. Not sure why this problem was not mentioned earlier!!!!
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock