My family and I have used your tax program for several years.. This year there was a little confusion in a couple of areas. Otherwise it went well as usual.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
It would really be nice if I could choose which pages I want to print instead of you choosing a slew of pages I really don't need. Also, in doing the State return, your software would not print the MO-TC form. I had to access the Dept of Revenue to print me a form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
I DID NOT LIKE WHEN I WAS TOLD I HAD EXCESS CONTRIBUTIONS DURING THE INTERVIEW DEA.LING WITH RMD'S WHEN I DID NOT.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Made more easily over time & covered enough details to make it a justifiable price to pay to complete your taxes.
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
It was easy to unintentionally get back to a blank start over place which wasn’t good because it wasn’t always clear how to get back to where I was. Also trying to print from this software is a confusing disaster. Wasted a lot of paper before got that right
Value
3
Response from HRBlockBy Joy, Social Media Department, March 23, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
I like H&R in general, but I found that the software isn't as user intuitive as I think it could be. I had a terrible time getting to the filing part of the state program. It indicated 'press here' to print state, but it kept taking me back to the federal. Also, some of the "help" uses the same words in the help as in the area being helped, if that makes sense to you. The federal tax code is incomprehensible enough on it's own!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 22, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!