Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Asbj
Verified Purchase:Yes
I have used this program for at least 14 years. Easy to use
Response from HRBlockBy Corrina, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Overall is good and fairly direct to use, the help feature has been dissapointing.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Disp350
from 34654
Verified Purchase:Yes
I have used this software for 20 years and have never had issues. It easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: b390t
Verified Purchase:Yes
could not file arizona electronically because your program does not include a state form 309.
could not file federal return electronically because you program does not include the federal form 709.
could not file federal return electronically because you program does not include the federal form 709.
Cons: Time consuming
Response from HRBlockBy Corrina, Social Media Team, March 22, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: phil955
from Pattonville, Texas
Verified Purchase:Yes
I have used H&R for more than 20 years now...It has always been a necessary tool to doing my taxes. It is hard to think of doing my taxes without H&R.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Confusing RMD questions
on March 22, 2025
Posted by: Jime2
from Spring Hill TN
Some of the questions are vague and no online help to assist me in understanding what needs to be entered. It was hard to get a person on the phone to help.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Huron, OH
Verified Purchase:Yes
I have used HR Block for years. The program is easy to use. However, this year it was hard to find the downloads and to get the download. I felt like I was caught in a loop. Usually when I purchase any program, it is immediately ready for download. It was several days before I could get it done this year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 23, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tricky81
Verified Purchase:Yes
I rate your federal tax software as a 5, but I couldn’t give you a 5 overall because of the difficulty I had with my Alabama taxes. Specifically, in calculating the tax on my IRA distributions. I had to override every entry in Schedule RS. I hope you get this fixed for next year or I’ll be switching to TurboTax.
Response from HRBlockBy Eva, Social Media Team, March 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock