Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,244 Reviews)
Rating breakdown 123,244 reviews
5 Stars
83,013
4 Stars
22,286
3 Stars
7,593
2 Stars
4,089
1 Star
6,263
85%of customers recommend this product.
(
37,439 out of
44,003)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: GDC77
from Venice FL
Verified Purchase:Yes
Have used this software for years. I found it to be easy to use since it pulls up the information from last year that prevents having to repeat entering it this year. Most financial institutions remain the same year to year, it's just a matter of editing the figures in this year's tax form. The interview format guides you with entry of information and knows where that information goes on which form. You don't have to deal with 'if line 31 is less then line 30 or is zero then go to line 43' the software has already figured that out.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mick25
from Phoenix, AZ
Verified Purchase:Yes
I've been using H&R Block Deluxe and State software for decades! I have never had any issues or been audited.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tx
Verified Purchase:Yes
I bought this program in early March and it was a good deal. The price was $7 - $10 higher than in 2023. Between expert support and the program there was sufficient data to answer every question.
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Easy to use. Have been using it for several years
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
Program is good. Concerned that your online sales/shipment is not set up to electronically ship program to email addresses that are not ".com" Example: my email ends in ".net"
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, March 21, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Longtime Cal customer
from California
Verified Purchase:Yes
The program works great for the most part. There are several inconvenient or dysfunctional features. When revisiting a page, users often have to go back to the beginning of the entire section and wade through everything to get to the desired page. Finding worksheet entries is even more awkward.
Every year, the worst part is at the end. Saving to a PDF is especially problematic. This year, clicking the appropriate icon causes a little window to open and flash past in a second or two, then disappear. If the return is saved at all, it's saved to an unidentified location that I can't find. This made it literally impossible to review the return in its final form before printing it out in hardcopy and/or e-filing it.
Every year, it is impossible to efficiently print >1 hardcopy without either duplicate printing of instruction sheets or inclusion of tons of extraneous pages. This wastes a few sheets of printing and paper every time.
I appreciate that bombarding the user with solicitations for upgrades and add-ons seems to have been pared back this year. Maybe I'm just getting used to it.
Every year, the worst part is at the end. Saving to a PDF is especially problematic. This year, clicking the appropriate icon causes a little window to open and flash past in a second or two, then disappear. If the return is saved at all, it's saved to an unidentified location that I can't find. This made it literally impossible to review the return in its final form before printing it out in hardcopy and/or e-filing it.
Every year, it is impossible to efficiently print >1 hardcopy without either duplicate printing of instruction sheets or inclusion of tons of extraneous pages. This wastes a few sheets of printing and paper every time.
I appreciate that bombarding the user with solicitations for upgrades and add-ons seems to have been pared back this year. Maybe I'm just getting used to it.
Overall, it's a very good program, especially for the price. That's why I came back to it this year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Taxes with no problem
from Connecticut
Verified Purchase:Yes
Very easy to use - IRS accepted my return with no problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 22, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lakewood, CO
Verified Purchase:Yes
You always get me the largest refund without any troubles. The software works well and is easy to understand and navigate.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock