I've used this for years and it seems to be getting better and easier to use.
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
My husband and I have been using your program for at least 10 years or more and we love it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
User Friendly and great customer service
on March 21, 2025
Posted by: StephGTaxreturner
from MO
Glad I went through H&R Block instead of other available services that charge inflated prices.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
It’s ok. Too simple with question. Need little more detail to help decide what my answer should be
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I was happy to purchase this software for the first time from a local retailer. I thought the questions about inherited IRA were more confusing than other tax software I had used previously. The installer did not work for the state download so that became a big frustration.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Bought from Amazon deluxe with state. Could not get it to download, got H&R on the phone and was given another download which worked great. However it didn't include the state and to simplify I went ahead and bought the state. So that cost me extra in addition to the e-file. Other than that it worked fine.
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Have used H&R Block software for years and appreciate the accuracy check. Only would like the cost of electronic state filing included at the same cost.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Amy, Social Media Team, March 21, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.