Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,500 Reviews)
Rating breakdown 123,500 reviews
5 Stars
83,154
4 Stars
22,344
3 Stars
7,623
2 Stars
4,105
1 Star
6,274
85%of customers recommend this product.
(
37,582 out of
44,169)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
3
IRA withdrawal - Roth conversion area -is unclear
on March 20, 2025
Posted by: WEL2
from FL
Verified Purchase:Yes
I’ve only ever used H&R Block software to do my taxes. This tax year was the first year that I ever made direct transfer - Traditional to Roth IRA conversions and the questions and format of questions in that area of “Income” were very confusing. I googled it and there is a lot of Reddit etc others with questions on the H&R Block software on that issue - so I’m not alone- and those question by question response answers by people that were also confused in the IRA withdrawal - conversion area - with your software - helped me more than your help section did. It needs to be simplified and clearer in the IRA withdrawal - Roth conversion - Income portion of your software. It’s the only time I have run into a confusing area in many years of using your tax filing software.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
Great as always! I have used this product formany uears.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from pearland tx
Verified Purchase:Yes
Been using this for over 10 years. It's affordable and it guides you and imports last years so it is really helpful and afforable
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Dear David, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Works great and very easy to use. Make doing your taxes very simple and easily done.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Billy 002
from NC
Verified Purchase:Yes
Doing taxes was great. But paying taxes through was hard, and still not set up.
Pros: Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: kportross
from Poughkeepsie, NY
Verified Purchase:Yes
I have used this product for years. It has improved this year as it remembered the ID letters. But I noticed the price (for me ) went up about 25%
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service.
Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.
Written by a customer while visiting HRBlock
Posted by: Brob49
from Fort Wayne, IN
Verified Purchase:Yes
We had no problem downloading the software and the system worked great.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax Hound
Verified Purchase:Yes
I have been buying this tax preparation software for over ten years. Excellent!! Never disappointed!
Response from HRBlockBy Corrina, Social Media Team, March 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock