Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Kandbforever
from Colorado
Verified Purchase:Yes
The last two years our Colorado State Tax returns had was corrected due to wrong calculations.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Finally got the state portion right - a year late
on March 19, 2025
Posted by: Anonymous
from Arkansas
Verified Purchase:Yes
I bought this program despite a crappy experience with the state portion last year. They did very well in making the changes that should have done last year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob Ed
Verified Purchase:Yes
Great tax software that has a exceptional flow for the data collection, and tax recommendations if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from minnesota
Verified Purchase:Yes
Have been using Taxcut for over 25 years. Keep using because of convenience and cost. Help and videos have gone to a minimum. Have to search online more each year. Use Linux operating systems now and have to borrow my kids windows computers to do taxes now. Thinking of switching.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been buying this tax program for years. It is so easy to use and walks you through every step of the way.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: fozzie42
from Triadelphia WV
Verified Purchase:Yes
I have been using your product for several years now, but was completely blown away by the price. Very disappointed by the price almost doubled from previous years.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive.
We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
5
Great for the last three years
on March 19, 2025
Posted by: Orbit99
from Spokane, WA
I have used this product for the past three years and not disappointed.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: sanderso71
Verified Purchase:Yes
Simple straightforward to use. Love the guarantee of accuracy.
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock