I have used this software for many years and always works great. My taxes are not the most complicated but it has never let me down.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Why do I have to enter same data on State and Federal - why not carried over?
Why no free State e-filing?
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Very difficult to down load. Updates did not work with out a lot of trouble shooting.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
It was difficult to load onto my laptop. The instructions were poor. I had to call to get assistance downloading it. It flagged one of our returns because of social security, which that individual doesn’t draw. I’ve used your software for years and it seems to get harder to use every year.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Once again, I experienced an easy task in doing my taxes
Pros: Easy to prepare
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
The state tax for Virginia is basically worthless. You have to override to get the 529 contributions in. Then you can’t file electronically.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Works well for me, I also use it monthly for predicting my taxes in the new year.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!