Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Oh
Verified Purchase:Yes
I had to call twice because the software was not working right. One time the state abbreviation wasn't filled in from the interview soft accuracy check failed. In the other the recipient id wasn't brought in from interview and I had to retype each 1099 to get the field filled. Errors showed after accuracy review at the efile step. It wasted hours of my time.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cgq49
from Neenah WI
Verified Purchase:Yes
I have been using this software for over 20 years. Obviously, I'm well satisfied with the yearly upgrades.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
false indicator hrb downloaded data from schwab
on March 19, 2025
Posted by: george of the jungle
from shoreview MN
Verified Purchase:Yes
lastpass(lp) does now work with express VPN turned on. it took me a while to figure this out. ;. your support linee was ZERO help a all figuring this out. I think it was with schwab it would say it waas ok and was down;loaded but it wasn"t --- in the future the testing between HRB and schwab should included test with VPN and this infor givent to your support team.
Cons: Time consuming, Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using this program for years, very good, straightforward, and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: QuentinVashay
from NJ
Verified Purchase:Yes
I have used the H&R Block software for several years now and I am happy with its performance. I find the interview process to be a good way of walking through the various parts of the return. I appreciate the ability to import data from investment houses directly into the program. I was confused by the "Planning" section of the software though and disappointed that estimated payments for 2025 cannot be generated for both federal and state.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AR2375
from OH
Verified Purchase:Yes
guided process was straightforward and easy to follow. The only thing i wish was more intuitive was the state return. I had to file an amended return for both federal and state. Federal went thru with no issues. State return was not as easy. I reluctantly caved in and printed a hardcopy to mail the amended return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hulm
from Deadwood, SD
Verified Purchase:Yes
You need to work with Charles Schwab - so when importing documents there are not so many errors... it took me hours to redo mine... it is importing amounts at decil points 0000 after the decimal point.... this causes huge errors that all need to be corrected...
Pros: Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Erie pa
Verified Purchase:Yes
I have been using your programs for years, it's easy and simple to use.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Tra, Social Media Department, March 20, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock