Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Saint Paul, MN
Verified Purchase:Yes
This is my 5th year with HR Block and I'm essentially pleased with it. I'm disappointed that the price continues to rise. Please don't let this software become unreasonably expensive like TaxAct and TurboTax has.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Fine program for the usual stuff, but for unusual?
on March 19, 2025
Posted by: Aggravated1
from Nebraska
Verified Purchase:Yes
Reporting accrued interest on a bond purchase proved difficult. It was hard to find a place to enter info and when I found where to do so, the numbers on the Schedule B or worksheet came out wonky. We paid the interest in December, but received no interest on that bond until the following year. I'm not fully sure what the program did with the accrued bond interest, but it appeared to reduce our non-taxable interest even though the accrued interest was on a federally taxable bond. Regardless, the math didn't seem right. I wonder whether the glitch may have been due to the fact that the taxable interest reported on the 1099-INT was less than the accrued bond interest we paid. I'd say there is a problem with the tax software. It would help if IRS would require reporting of that info on the 1099-INT's. From internet comments, it seems brokerage firms often bury that info in the supplemental information and do not tell the customer what to do with accrued bond interest. IRS info seems to say that payers of accrued bond interest are to send 1099's to the seller of the bond, but we don't know who the previous owner of the bond was. I'd say that should be the duty of the brokerage firm.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gmtor
from Texas
Verified Purchase:Yes
very good features,however deleted one star because this year and previous year purchased during early bird offer did not receive key had to spend some time to obtain.Be sure to keep data and pay info. After using for over 15 years I am will be using another product.
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from SC
Verified Purchase:Yes
I have been using H&R Block software for 7+ years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kingsville, MO
Verified Purchase:Yes
Software is easy to use and instructions are good.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
I've used H&R Block for years. I was a professional accountant, and it has provided me with the easiest and most accurate way to file my taxes and project my budget forward.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: red33
Verified Purchase:Yes
I have used this software before and have been satisfied
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AUGIE THE CAT
from NILES IL
Verified Purchase:Yes
ANNUAL USER FOR SEVERAL YEARS AND VERY SATISFIED WITH PRODUCT
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock