Great product! Easy to use. Have been using for several years. Cost is increasing, while others are more affordable or at no cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Response from HRBlockBy Andrea, Social Media Team, March 20, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The software should not allow you to electronically file the state return until the Federal return is accepted. I submitted both the Federal and the State at the same time. The IP pin was wrong, and I had to correct it. Then I had to pay a second time to file the state return.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I was totally happy with the software...until I had to print out 1 extra copy of the 1040. Your print cycle ONLY lets you print 1040, and 3 schedules. So after printing out 9 pages for the 2-3 I wanted I was done. WHY BUNDLE 1040 AND ALL THE SCHEDULES INTO ONE PRINT JOB?????? STOP IT! Other than that everything was fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, March 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I’ve used this program for at least 20 years. This is first time I had trouble diwnloading it. I’ve managed to use it but the returns I’ve done aren’t showing up where they shoukd. I called support but didn’t solve issue.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.