Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(122,589 Reviews)
Open Ratings Snapshot
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product. 
(
37,045 out of 43,560
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4 out of 5
4
Good Product, needs some support improvements
on March 17, 2025
Posted by: Beergod
Verified Purchase:Yes
The product is very helpful for identifying scenarios required for person tax situations. I've been using HR Block for at least 15 years. For the third year in a row the Mac version doesn't actually update via the built in update utility. This requires manually downloading the updates from the website and installing them as they are released. And for the second year in a row the licensing key generated, as part of the annual auto-renewal, doesn't actually activate the state portion which requires reaching out to support to have it fixed. I had one annoying issue where it asked me to validate REIT business deductions (I don't have a business nor have I explicitly invested in any real estate) but the tool and website couldn't really tell me which section those numbers came from. Turns out it was two numbers combined from two different 1099-DIVs that was labeled with another name. Help articles on these weird correlations would be helpful.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy TraSocial Media DepartmentMarch 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
bug in hr block
on March 17, 2025
Posted by: hrblockbug
Verified Purchase:Yes
issue i found was, after importing financial data, i couldnt back it out...if i imported again, it doubled everything and then again....
Response from HRBlockBy AmySocial Media TeamMarch 19, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Makes the yearly torture bearable
on March 17, 2025
Posted by: Anonymous
from Monroe, CT
Verified Purchase:Yes
I have been using H&R Block Deluxe edition tax preparation software for over 10 years now.What's not to like? It's cheaper than having an accountant do them. Granted my situation is fairly simple. Income, interest, dividends and capital gains, investments. I bet most people could use this same software ad save a few bucks. Besides i learn from doing my own taxes. I used to do them by hand, so this makes it much easier and filing is a snap. Paying taxes is painful but with H&R Block at least completing and filing them isn't.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamMarch 18, 2025
Thank you for leaving a review, and for providing positive feedback for our tax pros! We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Needs work
on March 17, 2025
Posted by: Mag56
from Co Springs
Verified Purchase:Yes
When you want to varify the numbers and hit the jump to feature many do not help. Printing function was annoying and would go back to default always want duplex printing. Would not print miniworksheet correctly especially for cap gain taxes
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy KiraSocial Media TeamMarch 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Customers do nor apprciate....
on March 17, 2025
Posted by: JL00
Verified Purchase:Yes
Don, t appreciate the "pop up"adds for additional services.
Adding additional state programs can cost as much as original.
Response from HRBlockBy KiraSocial Media TeamMarch 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy to Use
on March 17, 2025
Posted by: bsds
Verified Purchase:Yes
We have been using your software for a few years now. It is easy to follow.
Response from HRBlockBy AmySocial Media TeamMarch 19, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Many great useful and helpful features.
on March 17, 2025
Posted by: Mskit
Verified Purchase:Yes
I have used H&R Block Tax Software for many years and have always been satisfied.
Response from HRBlockBy TraSocial Media DepartmentMarch 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Best, Easiest Tax Software
on March 17, 2025
Posted by: Jim815
from Cincinnati, OH
Verified Purchase:Yes
Product is EXCELLENT! The program prompts you for literally everything and instructions are simple to understand. I feel very confident I am preparing my taxes correctly
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamMarch 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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