The software was as easy to use as always (over 14 years of use). This year I had to call support. for the first time, because turning 65 was complicated (switching to Medicare, collecting Social Security). I worked with Anitra. I'm sure I misspelled her name. Sorry, because she was really excellent helping me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used H&R Block tax software for many years. My taxes are not too complicated, but there are some things that are not straightforward and the software guides me so well that I am confident that I am getting it right.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I had no problems with this tax product. It was easy and nice to work with. The downloads were very easy
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Final review needs to focus on "input" fix rather than highlight the cell with the error. The user is more accustomed to the worksheet inputs rather than the final location of the data in the final schedule. Also difficult to add requested explanation attachment.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
All worked well after the updates were installed. The updates just kept going in a loop. I tried 4 or 5 times before I did a system restart. Then the update worked fine.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Have used H&R Blockk for several years now. Always good
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hi, thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!