The software is very good. I've used it for many years and have always been pleased. This year, I had some difficulty with the on-line download and support was inadequate. You should improve the download instructions or provide some ability to get quick questions answered.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Easy to use, and very consistent from year to year. This year I did have a question, NJ now offers free filing, not sure of the details, but you guys still charged for this action.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Hello, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
I have used H&R Blocks Deluxe Tax Software for years and have been fully satisfied with the results. It is easy to use and let's me get my taxes done quickly and easily.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!