Used this program for many years, this time encountered a glitch that was replicated by a person in your office. Numbers would drop out of the program doing the entry of 1099-Bs. Very infuriating.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used your product for many years. It is easy to use, leads one through all the items you need to consider in preparing your taxes, fills in all the forms and prepares all needed forms for filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Long time customer. Does everything I need. Notice modest tweets and improvements every year. Only reason not 5 stars is I think the charge for state filing is a bit of a rip.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Good product. I have use for about 10 years. This year I was confused by 1009R entry format. Also disappointed that more Missouri forms were not included.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
I have used this for many years. Something is wrong with this year's issue. It took the mortgage interest that I inserted for the my home as part of the home office review and it included double the interest.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Had to leave H&R a couple years ago because they didn't cover a tax situation at all. It wasn't easyon the competition, navigation and what all. Was nice to come back here lastyear and this year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Paying for your software for many years, I was expecting discount price. Not happen!!! I was buying from different company for half price. Kind of disappointed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for taking the time to express your concerns about the cost of our services. We understand that affordability is crucial, and we aim to offer competitive pricing while delivering top-notch service. Your feedback is valuable in helping us assess and adjust our pricing structure to better meet the needs of our customers. If you have any further questions or would like to discuss pricing, please contact us at 1-800-472-5625. We're committed to finding solutions that work for you.