Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Tulsa, OK
Verified Purchase:Yes
Product on automatic purchase. Having used a number of free and HRB, I can honestly say the free versions on IRS.gov are just as good if not better than HRB.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: James2904
from Baltimore,MD
Verified Purchase:Yes
Excellent, intuitive software. No complaints. Been using for over 10 years now.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairbanks, Alaska
Verified Purchase:Yes
I have used the hrblock program for many years it is very easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ray79
Verified Purchase:Yes
I have been using H&R Block tax software for many years, and it is simple to use and accurate.
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Bert10000
Verified Purchase:Yes
I've been using this software for many years, easy to use, walks you through the process from start to finish
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bayside, NY
Verified Purchase:Yes
I’ve been using this software for many years and have been satisfied each time. However, since we don’t itemize, I think that it’s getting too expensive. You should have a software for Seniors who don’t itemize anymore. Thank you for providing this service.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: mandrade2
from Laveville, MA
Verified Purchase:Yes
This program was of little use to me. I tried importing my 1099's from Charles Schwab and it would time out. I was told threre was a limitation to the amount of transactions it could import. To me there was a lack of transparency, since it is not listed in the mailing i was sent. I have used this program for many years in the past without issues. but it seems this issue could not be solved.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Mumunmd
from Marriottsville, MD
Verified Purchase:Yes
I have been using this for years. It has been able to handle all the different tax issues I have had to deal with. (rental properties, businesses, sale of properties, investments, etc.). I had a hard time giving it 5 stars, but I think am mixing my feelings about tax prep and the program. There have been times when I have needed to do some research because the program did not include specific information I needed
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock