I purchased the tax software early and saved some money. Thank you.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
I does the job easy and accurately i dont see why i have go pay extra for state electronic filing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
We have been using H&R Block tax software for several years and appreciate the intuitive program.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
I have used H&R for many years and thankfully I have never had a problem.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for taking the time to rate your experience with us! We're thrilled to see that you had a fantastic visit. Your high rating means a lot to us, and we're grateful for your business. We look forward to serving you again next tax season!
I like the software but had a major problem trying to get through to an agent for a tax question
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
The HRB Tax Software is very easy to use. Importing the previous years information contributes significantly to this ease of use. There is one piece of information that the software interview seems to miss that the Accuracy Review at the end catches. The Interview does not ask me for a total value of all combined IRA accounts. The Accuracy Review flags this as an audit concern, so I go back and add the amount in Form 8606, Line 5. Can HRB explain why the Interview is not asking for this piece of information?
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!