Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,008 Reviews)
Rating breakdown 123,008 reviews
5 Stars
82,870
4 Stars
22,233
3 Stars
7,564
2 Stars
4,083
1 Star
6,258
85%of customers recommend this product.
(
37,305 out of
43,853)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Rockingham Virginia
Verified Purchase:Yes
I’ve been using this for years and always happy
Third year was my first for using a 529 for my granddaughters education expenses. I did not think the interview had enough information about filing or how to report or not report the money pulled from the 529. I was somewhat confused and while going through the interview I was ending up counting it as income which I knew was not right. I had to use internet research to find the right answer
Third year was my first for using a 529 for my granddaughters education expenses. I did not think the interview had enough information about filing or how to report or not report the money pulled from the 529. I was somewhat confused and while going through the interview I was ending up counting it as income which I knew was not right. I had to use internet research to find the right answer
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Buzzy Bee
Verified Purchase:Yes
Easy to navigate, additional information supplied when topics need it and five free Federal e0filings.
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WLunsa78
from Springfield, VA
Verified Purchase:Yes
Have used H&R Block and its predecessor product, Taxcut, for at least 15 years. I've valued its easy questionnaire-based format, simple data entry and accurate capture of necessary data. Have especially valued how it calcuates numbers without my having to manually use my calcuator or spreadsheet. My one issue is the restricted number of entries available for charitable contributions. I donate to a lot of entities, and I have to consolidate recipients on several lines in order to capture all donations. I appreciate the electronic submission capability, which results in refunds within 2-3 weeks, if one is due.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Southern Florida
Verified Purchase:Yes
I have used this program for many years. I am confident that my returns are perfect. I have never had any contact from IRS for any sort of issue. I am comfortable with this program. It is easy to navigate and if you are unsure, you can question within the program. If that is not enough explanation, a click will take you to the Block site for further clarification, and if needed, a click from there will take you to the IRS page that applies.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your feedback is greatly appreciated, and we're thankful for your business. We hope to see you again soon at H&R Block!
Written by a customer while visiting HRBlock
Posted by: Jim512
Verified Purchase:Yes
Deceptive pricing left a bad taste in my mouth. Filing Fed "free" and then charging for the filing when attaching it to state return...as if this would cost any more. Please!
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fallston. Maryland
Verified Purchase:Yes
I found the software a mixed bag. It completed my taxes okay, but got into a circular loop when doing my mother's taxes, whom passed away last year. One firm which it recognized was needed it would not complete; so I had to complete that by hand and print and mail the return manually too.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Richard1070
from Middleburg, FL
Verified Purchase:Yes
I keep buying H&R Block because it is intuitive and easy to use. I love how it brings over my info from previous years which keeps me from having to retype all of the info.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Limewood
from Pennsylvania
Verified Purchase:Yes
The product has flaws as to how it processes estimated payments to the state. I entered all payments I made, including the one made in January, checking the 4th quarter box. The review told me I could not make a payment in 2025. And this was not carried into the state portion of the program. After hours of trying, the only work around was to delete the 4th quarter payment and double the 3rd quarter payment.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock