Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,589 Reviews)
Rating breakdown 122,589 reviews
5 Stars
82,630
4 Stars
22,134
3 Stars
7,509
2 Stars
4,070
1 Star
6,246
85%of customers recommend this product.
(
37,045 out of
43,560)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Have used H&R for many years. But this year I was getting errors that I could not clear. For example: I am of retirement age, but not receiving SS. Kept getting an error because I did not put an amount for SS. Even when I put 0, it still kept popping up as an error. There were others that did not apply to me, some I was able to clear, others I couldn't. Sent the form anyhow, and hoping for the best.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to find answers to questions entering data
on March 16, 2025
Posted by: rjhanson
from Anamosa Iowa
Verified Purchase:Yes
simple to install, easy to follow and get our taxes taken care of
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have been a customer for over 40 plus years. Easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BRS2020
Verified Purchase:Yes
I use your software every year because it works just fine.
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
I have used HR Block Deluxe for 5 years and it works well for my purposes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Warped Weaver
from North Carolina
Verified Purchase:Yes
I have been using HR Block software for over 10 years. It is simple to use and I know that all the details have been checked before I file.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, March 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Piddler
from Indianapolis Indiana
Verified Purchase:Yes
Couldn't find Turbo Tax and was told this replaced it, purchased this product to try it.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: Bala88
Verified Purchase:Yes
Need improvement on handling w2 with multiple states
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for leaving a rating for us! We're happy to see that you had a fantastic experience. Your high rating reflects the quality of service we aim to provide. We appreciate your business and hope to see you again next tax season!
Written by a customer while visiting HRBlock