Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,032 Reviews)
Rating breakdown 122,032 reviews
5 Stars
82,277
4 Stars
22,008
3 Stars
7,466
2 Stars
4,051
1 Star
6,230
85%of customers recommend this product.
(
36,712 out of
43,197)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Nick Name1
Verified Purchase:Yes
Needed data downloads were not available this year.
After 10 years as a customer, I don't think I will do it again.
-
Original download of the program did not go well.
It had always been easy before.
After 10 years as a customer, I don't think I will do it again.
-
Original download of the program did not go well.
It had always been easy before.
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Massachusetts
Verified Purchase:Yes
Would give 5 stars if software worked on iPad Air. Have no plans to replace laptop with a new one as it is dying off. Why not provide full software version to prepare complete tax returns, including state returns, on Apple iPad products? Appreciate your consideration of expanding your software to work on more contemporary hardware. Thank you much!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mike99999999999
from Mn
Verified Purchase:Yes
Still have not corrected your CSRS 1099 form. It needs the box identifying the state and number added correctly. As a result cannot file state electronically since the state id is missing still on the form you provide.
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dandy Dsn
from Portland OR
Verified Purchase:Yes
Great product, excellent price. H&R plus state. Been using now for several years
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Martin BL
Verified Purchase:Yes
I have been using this program for many years, and hasn’t disappointed.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Naperville,IL
Verified Purchase:Yes
Easy to use, but it always seems there are continuous application updates. Why can't the FINAL product be available in February?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am very happy this year. I had no issues with the software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Chatty S
from Shenandoah, PA
Verified Purchase:Yes
I use this software every year and I’m very satisfied with the results that I get.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, March 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock