Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(122,032 Reviews)
Rating breakdown 122,032 reviews
5 Stars
82,277
4 Stars
22,008
3 Stars
7,466
2 Stars
4,051
1 Star
6,230
85%of customers recommend this product.
(
36,712 out of
43,197)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Waxahachie, TX
Verified Purchase:Yes
I have used this software for my tax preparation for many years. It has always performed as described and very easy to use. It operates by asking questions to assist you in the completion of your return.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: WBBJr
from Ga
Verified Purchase:Yes
Made short work of filing my income tax return.
Even itemizing deductions was a breeze.
Even itemizing deductions was a breeze.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: BBC1204
from Opelika AL
Verified Purchase:Yes
I BUY THIS EVERY YEAR AND THIS IS THE FIRST TIME I HAVE HAD PROBLEMS. I cant save anything without going back and reloading the program with administrative approval. The program didn't load all of my last years data correctly and left off the AGI carryover. After my return was rejected because It said My wife's last years AGI was left off and my return was rejected. We filed jointly. Even though it said there was no know problems. Now I cant figure out how to correct the problem and resend it.....
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, March 16, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mentor Ohio
Verified Purchase:Yes
easy to import last year's data; it fills everything in except the numbers and you are good to go and it checks it for accuracy at the end
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: geo828
Verified Purchase:Yes
Again disappointed that it doesnt find the previous years file to populate all the fields i.e. Names, numbers etc
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wilver
from Pittsburgh
Verified Purchase:Yes
Overall, it's reasonably good and easy to use. Some of the questions for more complicated areas are difficult to understand and answer correctly. It would be very helpful if there was an "Undo" feature.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Over20
Verified Purchase:Yes
Been using the software for over 20 years. Always easy to use
Response from HRBlockBy Andrea, Social Media Team, March 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island, NY
Verified Purchase:Yes
The software is relatively easy to use. I just wish the navigation to get back to previously used screens, worksheets and sections was easier, maybe with more tabs or a more detailed "Take Me To" list of items.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, March 19, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock