Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,168 Reviews)
Rating breakdown 123,168 reviews
5 Stars
82,969
4 Stars
22,269
3 Stars
7,583
2 Stars
4,086
1 Star
6,261
85%of customers recommend this product.
(
37,402 out of
43,959)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I had a hard time viewing all the info. on a page due to spacing. Could not reset easily.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: PJ47
Verified Purchase:Yes
Worked like tax prep software should. It was a little weird that it stopped me in the middle of the transmission process to update the software. Then charged me twice for the state filing. However it does look like they are getting that straightened out.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: scoots_mcgoo
Verified Purchase:Yes
This software makes me happier than a schoolgirl in her new uniform!
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Parsac5269
Verified Purchase:Yes
I like how H & R Block guides you through the whole process. In which it makes it so much easier to do.
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Kev657
Verified Purchase:Yes
As a retiree, my taxes are somewhat simpler now but the constant changes in tax law are difficult to keep up with. My accountant retired 3 years ago so me and H & R Block have been doing it ourselves and the results are great. The in-depth questions help confirm that I am including all income and expenses and also confirm the standard deduction is to my benefit versus itemizing. The program and e-file are not only easy to use but save time. Having the backstop of a real company is reassuring should you get audited. The price is a bargain, all things considered.
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Springfield, MA
Verified Purchase:Yes
I have been using H&R Block Deluxe for 15 years and fully trust its accuracy, and I am still impressed with its ease of use and ability to resolve knotty problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
Dear Max, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
This glitch kept me from filing electronically.
on March 15, 2025
Posted by: LV16
from Annapolis, MD
Verified Purchase:Yes
This glitch kept me from filing electronically. I have an IP Pin issued by the IRS. The Block software had a space for this pin to be entered, BUT it was a 6 digit pin and the space would only allow 5 digits. I tried 3 times to file and was rejected 3 times because of this!! I had to end up filing by mail and paying for certified mail for both envelopes (state & fed). WHY??
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 15, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Believer Forever
from Detroit area
Verified Purchase:Yes
quick and easy and hopefully accurate. The only question that I have is why when my social security went up this year is why did I receive a quick refund this year when the last few years I did not owe any taxes or receive a refund ?
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 15, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock