The 2024 Form M1PR, Homestead Credit Refund for Minnesota does not report it correctly. I does not forward the Nontaxable Social Security benefits on line 2. I thought I was going to get a refund until I compared with last year. Been noticing more things every year. May have to try another program - can't trust yours.
Value
2
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Okay, somewhat lackluster. Didn't include ability to plan my estimated tax payments. Wasn't able to import my brokerage statements. This program was better in the past, but the price this year beat competitors' prices and it got the job done.
One thing we need these days is guidance on how to handle small hobby business gains, losses and expenses now that the rules about hobby income have changed.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Simple walk through. Handles most forms. The ev charger installer credit form was not included. Transfer and tracking are good. Not providing historical installers is not great but can work around it. Why not just provide 7 years of installers just like our tax records? Support was good when I called about access to the ev form.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
AZ State info is scant
on March 13, 2025
Posted by: CindyAZ
from Apache Junction AZ
The instructions to complete the state return are incomplete and unclear. Not all forms are included (Arizona has tax credits for contributions to certain charities). The program does not track carry-over credits; you have to do that yourself.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Team, March 14, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!